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Resorts World Sentosa - Festive Hotel 5 stars

8 Sentosa Gateway, Resorts World, Singapore 098269

Internet Reservation Office in Singapore
Tel: +65 62352498
Fax: +65 62351416/+65 62357620
+65 67347219

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OVERALL RATINGS

4/5

based on 153 reviews

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Hotel Reviews

	4/5	Ms. Tai, Singapore Jun 2013
Although I booked the deluxe room for 2 nights because the family room was not available online, they managed to have one available when I checked in at 10+. I topped up the difference and was able to check in immediately. Realised then that I had to request for room with bathtub if I had wanted one - seemed that they had rooms with and without bathtub. Also had to make request for child bathrobe so that we could take a dip at the swiiming pool next door at Hard Rock Hotel. Requested for late checkout and was allowd to do so at 1pm. However, experience was bad because was told to pay for breakfast which was included in my booking and which I did not order. They wanted me to sign on a bill for that but when I pointed out that there must have been a mistake and the room on the bill was not mine, they muttered something about checking and contacting me later if there is discrepancy. Room is not very big but loft bed was a hit with the children. View was balcony was 'green' and this is better than the ones facing the pool. There was also a towel rack on the balcony and we could dry our wet clothes there. Towels in bathroom were hung very low down - good for kids but not good for adults who have to bend down to wipe hands. Sentosa passes were given to us so that we could use the monorail. Complimentary parking tickets were also given but car prk was huge with no clear signs to park below the hotel - ended up below Hard Rock Hotel and had to walk a short distance to Festive.
RATING DETAILS		RECOMMENDATION
Amenities 4 Rooms 4 Cleanliness 4 Location 4 Service 4 Value for Money 4		Families

	4/5	Ms. Isabelle Soon, Singapore Jun 2013
Good location and can use Hard Rock hotel swimming pool and gym.
RATING DETAILS		RECOMMENDATION
Value for Money 3 Rooms 4 Cleanliness 4 Service 4 Amenities 5 Location 5		Families

	4/5	Ms. Norman, Singapore Jun 2013
The room was great with good view. The kids love the upper deck bed. The size was smaller than we anticipated. There were a few worms at the shower area which we had to wash it off. We tried calling the reception twice. Both times, calls were picked up only after the third attempt. Would have given better rating if the price of the room is slightly cheaper. Overall, it was an ok experience.
RATING DETAILS		RECOMMENDATION
Service 3 Value for Money 3 Amenities 4 Rooms 4 Cleanliness 4 Location 4		Families, Tourists

	4/5	Mrs. Grisewood, Australia Jun 2013
Great Hotel for families as it is right in the heart of everything and has a nice pool area with cabanas and children's pool and separate children's water play area where children can run around under sprinklers and operate small water cannons. There are lots of restaurants to choose from every day and night in the immediate area along with Universal Studios and the rest of Sentosa right there at your fingertips. So never far to walk back to hotel room after a long day out 'playing in Sentosa'.
RATING DETAILS		RECOMMENDATION
Value for Money 3 Cleanliness 4 Location 4 Service 4 Amenities 5 Rooms 5		Adventure, Events and Meetings, Families, Nightlife / Entertainment / Clubbers, Tourists

	5/5	Ms. Tess, Philippines Jun 2013
We enjoyed our stay in festive hotel which is just near the universal studio. Ideal for families.
RATING DETAILS		RECOMMENDATION
Service 4 Value for Money 5 Amenities 5 Rooms 5 Cleanliness 5 Location 5		Families, Tourists

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